simple all in one bundle of services for small businesses at affordable prices
June 28, 2022

simple all in one bundle of services for small businesses at affordable prices

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

I use all the bundled services like fax through email, virtual meetings, and phone. The app is great for on-the-go checking of the voicemail and taking calls, etc.
  • email for faxes
  • mobility of use of phone services
  • virtual meetings
  • easier interface online
  • simple all in one services which makes things easier for small businesses
  • it is cost-effective and affordable for a solo practice versus having to purchase each service individually
it's been a while and I got it when it was Jive. but it was super easy to get things going
I've been using it for the past six years since I started my practice and it's just enough of what I need without being a big bundle of things I don't use
I feel like more folks use Zoom since the pandemic or teams versus GoTo Connect for consultations

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

It's cost-effective for small and new businesses and provides a variety of services needed for a professional business. I use the app to take calls and check voicemails when I am traveling away from the office. I enabled texting to the number which is also useful.

GoTo Connect Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
8
Call reports
8
Directory of employee names
7
Answering rules
8
Call recording
8
Call park
8
Call screening
8
Message alerts
8
Video conferencing
8
Audio conferencing
8
Video screen sharing
8
Instant messaging
8
Mobile app for iOS
8
Mobile app for Android
Not Rated