Overall Satisfaction with GoTo Meeting
Since GoTo Meeting is a web conferencing and online meeting software, we use it to conduct virtual meetings with clients, partners and colleagues. We have a team of 100+ employees spread across the globe, so GoTo Meeting allows us to connect with each other easily and efficiently, regardless of our location or device. It was especially helpful during the COVID-19 pandemic when many of our employees worked remotely.
- We use GoTo Meeting to conduct customer interviews for a new product launch.
- Also for training sessions for our sales and marketing teams on a new software or application platform.
- It helps us meet our compliance requirements like HIPAA, GDPR etc.
- The chat feature needs improvement.
- The UI of GoTo Meeting looks outdated. It will be nice to see a modern and user-friendly UI.
- The mobile app features are not up to the mark compared to the desktop app features.
- It has become easy for us to collaborate with colleagues and clients. We can share our screens, whiteboard and other documents, and we can even record our meetings for later reference.
- We have improved our customer satisfaction score by 15%.
- We have saved close to 35% in travel costs in the first year since we implemented GoTo Meeting.
- Zoom
As far as security and privacy is concerned, hands down GoToMeeting is a far better choice than Zoom. GoToMeeting has a reputation for top-notch security and privacy as the platform uses AES-128-bit encryption to protect audio and video data and it has a lot of other security features, like risk-based authentication and meeting PINs.
Do you think GoTo Meeting delivers good value for the price?
Yes
Are you happy with GoTo Meeting's feature set?
Yes
Did GoTo Meeting live up to sales and marketing promises?
Yes
Did implementation of GoTo Meeting go as expected?
Yes
Would you buy GoTo Meeting again?
Yes