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Safe and secure while I travel
Updated February 27, 2022

Safe and secure while I travel

Carey A. Patrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMyPC

I use GoToMyPC to remotely access my desktop at the office when I travel. This keeps documents and records secure since they never actually leave the protected environment of the office. It is quick, easy to use, and is an intuitive learning curve.
  • Easy to learn how to use.
  • Simple billing plan.
  • Flexible when I need them to be.
  • Re-establishing connection when on a weak wi-fi (hotel?) is troublesome.
  • Sharing account access is odd.
  • Is there an Orientation video for users new to GoToMyPC? There was not one when I signed up.
  • Gave me much more schedule flexibility. I could be across the country and still respond to employees just as if I was at my desk.
  • I could review and approve payroll processing - even when I was away from the office!
  • Helps employees know that they can message me about secure or sensitive topics and that I will respond with action items, not questions, having reviewed the secure documents safely and remotely.
GoToMyPC is a little bit more expensive, but a lot more user-friendly - easier to use and reliable.

Do you think GoToMyPC delivers good value for the price?

Yes

Are you happy with GoToMyPC's feature set?

Yes

Did GoToMyPC live up to sales and marketing promises?

Yes

Did implementation of GoToMyPC go as expected?

Yes

Would you buy GoToMyPC again?

Yes

Microsoft 365 (formerly Office 365), American Medical EMR
Excellent for secure and safe access. Works very well in both VPN-protected and regular wi-fi environments.

GoToMyPC Feature Ratings

Remote Administration
8.9
Screen sharing
9
File transfer
9
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
9
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
8
Session record
9
Annotations
Not Rated
Monitoring and Alerts
9
Multi-platform remote control
9

Using GoToMyPC

Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Click for remote connection to my office desktop.
  • Reset password - as needed.
  • Confirmation of "Ready to Logoff" - that way I don't accidently disconnect by "fat fingering" a key.
  • If the office desktop is having difficulty (like turned off or logged out) - needs to have someone physically in the office to reset.
Yes, but I don't use it