Item: GoTo Webinar
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Our organization uses GoTo Webinar to collaborate with some of our third-party vendors. It allows us to communicate with support in real-time so they can help address the concern(s) we may be having at the time. It allows for a quicker resolution to the problem so we can take care of other issues.

Pros and Cons

Provides quality voice calls.
Provides quality video calls.
The tools allow for quick resolution of problems.

Some of the meeting controls could be done differently.

Return on Investment

Cuts down on fees paid for vendor help.

Usability

GoTo Webinar's usability is next to none. It's easy to manage multiple users at once while collaborating.

Key Insights

Do you think GoTo Webinar delivers good value for the price?

Yes

Are you happy with GoTo Webinar's feature set?

Yes

Did GoTo Webinar live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Webinar go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Webinar again?

Yes

Likelihood to Recommend

GoTo Webinar is well suited to help ease the burden on our workers by allowing for real-time collaboration with our vendors, which, in turn, allows our issues to get resolved quicker than say, email threads.

GoTo Webinar: A cut above the rest!

Overall Satisfaction with GoTo Webinar