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Wonderfully Simple Recruiting and Applicant Tracking System
February 01, 2022

Wonderfully Simple Recruiting and Applicant Tracking System

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenhouse

We use Greenhouse for many parts of our recruiting process. We use it to post jobs internally and externally, recruit candidates through job boards, our website, and referrals, track candidates throughout the interview process, manage interviews internally, collaborate on candidate decisions, and ultimately communicate decisions with candidates. I specifically am not a recruiter, but I use Greenhouse frequently for interviewing candidates for various roles in our technology organization. I use it to access candidate's resumes and cover letters, to view internal interview guides for the interviews I am conducting, to fill out and submit score cards for candidates who I interview, and to review my coworkers' score cards and collaborate with them to determine whether or not we will extend an offer to a particular candidate. I have also used Greenhouse multiple times to share job postings with my network and to submit referrals for specific roles.
  • Integrating interview guides with candidate scorecards and ample notes sections
  • Reminding me to fill out score cards within a designated time period after an interview
  • Embedding candidate's resume and cover letter into the scorecard for easy access
  • Quick copy for referral links to send to candidates
  • The ability to make rubric rating type questions with section headers required in score cards.
  • An easier way to track referrals and get better updates about where they are in the interview process.
  • Better integrations for scheduling interviews between candidates and multiple interviewers.
  • Interview score cards and hiring decisions
  • Applicant tracking
  • Candidate referral submissions
  • Enabled us to scale from under 150 person team to a nearly 400 person team in under 3 years.
  • Made it much easier to source candidates from across the country as we underwent a major shift from a primarily in person to a fully remote company.

Do you think Greenhouse delivers good value for the price?

Yes

Are you happy with Greenhouse's feature set?

Yes

Did Greenhouse live up to sales and marketing promises?

Yes

Did implementation of Greenhouse go as expected?

I wasn't involved with the implementation phase

Would you buy Greenhouse again?

Yes

Despite some smaller feature improvements, Greenhouse has worked really well for our team overall. It has specifically been great for our candidate screening, interviewing, scorecard submission, and candidate review for open roles at our company. It is really easy to see all of the candidate information right in the app alongside pre-made interview guides and score cards. Especially for teams with multiple interviewers, it is easy for each interviewer to fill out their own scorecard and take notes directly in the app. All the scorecards and feedback about the candidate lives in one place which makes it easy to make a candidate decision. Greenhouse has also worked well for our referrals process overall. I have submitted referrals through the system and it is convenient to be able to either send a candidate a direct referral link or input their resume information directly.

Greenhouse Feature Ratings

Recruiting / ATS
9.2
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
5
Customized Application Form
10
Resume Management
10
Duplicate Candidate Prevention
8
Candidate Search
10
Applicant Tracking
10
Collaboration
10
Task Creation and Delegation
7
Email Templates
10
User Permissions
9
Notifications and Alerts
10
Reporting
9

Using Greenhouse

The app has a very simple user interface and all the information I need when interviewing a candidate or reviewing their application is clear and easy to find. The color contrast makes it easy to read text and the layout is always clear. It also works well on my phone when I need to update a scorecard or review a candidates resume while I'm not at my computer. Overall I find Greenhouse to be well designed and easy to use.
ProsCons
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Scorecards always auto save and are easy to submit.
  • Seeing a candidates resume and/or application information is always attached to the interview scorecard and easy to preview.
  • Shareable referral links make it easy to give candidates in my network links to apply through.
  • Single sign on with google makes it easy to login and access my account.
  • The referral process could be made a little bit clearer for the person submitting the referral and it would be great if it were easier to see the stages that the candidate has moved through in the process.
Yes - Greenhouse has a responsive mobile web interface. I don't believe all of the full web functionality is available in the web interface, but everything that I have used in the web interface has fit on the screen and worked well when it is a quick change or something that I want to review on the go.