Great time-saver for nonprofit staff members but has become too expensive recently.
July 09, 2020

Great time-saver for nonprofit staff members but has become too expensive recently.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GridBuddy

At my mid-sized nonprofit organization almost every Salesforce user also uses GridBuddy. Uses include managing donor thank you calls (to Contacts, related to Opportunities and Tasks) that are assigned to staff, managing program event check-ins, reviewing and cleaning address information on Accounts and Contacts, and reviewing and updating the status and other fields on Campaign Member records in a variety of different situations. It allows our staff to view and update multiple records simultaneously, rather than having to go to each record separately, so it is a big time saver.
  • Displaying fields from multiple related objects in one easy to read view.
  • Allowing field updates to multiple fields and records at the same time.
  • Filtering and displaying only the records relevant to a specific user.
  • Does not allow users to create new Campaign Member records; we would like to be able to add multiple Campaign Member records to a Campaign in a Grid.
  • Does not allow users to create new Task records; we would like to be able to add multiple Tasks records related to the same user but multiple Opportunities and Contacts.
  • Time savings for many staff members
GridBuddy is a very good tool for allowing users to work with multiple records simultaneously and saves a great deal of time for staff who have to view and edit multiple similar records. We have used it very happily for a number of years at our nonprofit organization. I would rate it more highly than 7 except for the fact that GridBuddy was acquired by a larger software company and the pricing has been raised significantly. It used to be a very affordable solution for small and mid-sized nonprofit organizations but it is now much harder for organizations in this market to afford the product.