Guru - Indispensable for knowledge management
Updated December 05, 2023
Guru - Indispensable for knowledge management
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
We have lots of different processes that we utilize day-to-day for problem-solving and operations maintenance. For all methods, we utilize Guru, meaning every single ops process is detailed, explained, and stored on Guru. I've used Guru every day since I entered the company, and it's one of the most fundamental external tools for guaranteeing smooth process streamlining in my area, avoiding unnecessary and ineffective comms between experient and non-experient members, and allowing for more effortless internal mobility.
- Knowledge management and storage
- Access restriction and permissions
- Reviewing and updating processes
- Lack of AI on search engine
- Not quite smooth changing between cards
- Editing page bugs sometimes
- Knowledge management
- Review process
- Search function
- Process streamlining
- Facilitated internal mobility
- Bettered system organization
Do you think Guru delivers good value for the price?
Not sure
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
I wasn't involved with the implementation phase
Would you buy Guru again?
Yes
Using Guru
Virtually the entire company utilizes Guru in one way or another, this ranges every single on of our teams, from the interns to the directors, Guru is very horizontal when needed and can be used to cross information training for all teams.
- Organizing processes
- Guaranteeing processes are up to date
- Managing company knowledge