Item: Guru
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

GURU is mainly used to support customers for gaming related issues, mostly troubleshooting.
We implement GURU cards to support players around the world for Rockstar Games.
It is very reliable and easy to use.
We use it to find solution faster for all types off issues the players are facing.

Pros and Cons

Fast answers
Easy to search and assist
Reliable
Mostly used by teams
Updated with most solutions

None
None
None

Return on Investment

Positive impact
Time saving
Informative

Key Insights

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Likelihood to Recommend

GURU is mostly used for in depth knowledge. Like in game issues and solution. This tool is updated with internal information and easy to find and assist to customers in chats mainly.
For most troubleshooting we use GURU as it provides us the basic information updates by clients or employees.
Easy to find and search for solutions

GURU is really GURU!!

Overall Satisfaction with Guru