Gusto is a life saver for payroll
Updated March 24, 2022

Gusto is a life saver for payroll

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

My company uses Gusto to process payroll for 10+ clients as well as our own firm. Gusto handles payroll, payroll tax payments, and payroll returns automatically.
  • Payroll Tax Payments
  • Payroll Reports
  • Customer Service
  • Easy to use
  • Limited amount of benefits offered
  • Can be hard to find report you are looking for
  • Automatic payroll tax payments
  • Personalized details
  • Chat feature
  • Automatic payroll report filing
  • Spend less time on manual payroll calculations
  • Spend less time on manual payroll reports filing
  • Cost adjusts based on number of employees
  • Intuit Online Payroll (discontinued) and RUN Powered by ADP®
Gusto is better than IOP because Gusto files payroll returns and pays payroll taxes automatically. IOP also does not have a good support feature. Gusto is better than ADP because they are more responsive and have a better and more extensive website.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Asana, Everhour, Microsoft 365 (formerly Office 365)
I believe that Gusto is well suited for any company that runs payroll for employees or contractors, or any company that handles the payroll of another company.

Gusto Feature Ratings

Pay calculation
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10

Evaluating Gusto and Competitors

Yes - Intuit online payroll - was going out of business and also Gusto was recommended by one of our clients
  • Product Features
  • Product Usability
  • Product Reputation
Easy to use- Gusto takes care of many tasks for you
I would have gotten Gusto instead of IOP

Using Gusto

Very easy to use but can sometime be hard to find something