HCSS Power User
November 03, 2017

HCSS Power User

Casey Dillon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • HeavyBid
  • HeavyJob
  • HCSS Dispatcher
  • Equipment360
  • HCSS Telematics
  • HCSS Safety
  • HCSS Skills
  • HCSS Forms

Overall Satisfaction with HCSS

Getting it set up right is the key, don't skimp on training when purchasing software.
We use HCSS products from Bidding to Job management, safety to shop. I like that they listen to customers on suggestions for product changes, they are not stuck in what they have as a product. Our company is connected from the labor in the field doing the work, to the foreman, to the manager, to accounting and back to estimating all tied together and speaking the same language.
  • Listens to customers
  • Product support after the sale is the best in the industry
  • Always refining what the product is, it never stops, always updating and getting better.
  • Coordination with national vendors for a material product list that is uniform through out HCSS Products
  • GPS System could be improved for idle time monitoring and reports

HCSS Feature Ratings

Plan distribution & viewing
1
Plan markups & sharing
1
Document sharing
1
Issue tracking & punchlists
1
Photo documentation
7
Jobsite reports
10
Collaboration & approvals
7
Mobile app
9

Using HCSS

Service after the sale, quality updates on a regular basis, listening to customers issues.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None