A Software Intern's take on Hipchat
June 30, 2016

A Software Intern's take on Hipchat

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

We use it in our organization to keep the engineers in communication with each other. Since we moved the engineers between two floors of our building and as we increase in size it becomes harder and harder to communicate effectively with each other. Hipchat makes it convenient to get in contact with someone form the comfort of my own desk, especially when trying to get in contact with my manager.
  • Easy integration with other JIRA products (linking tickets and such).
  • Compatibility with bots and the ability to create our own.
  • Custom emoticons add a lot of fun.
  • The service seems to go down somewhat frequently.
  • The iPhone app doesn't connect very easily and crashes frequently.
  • Card integration not fully fleshed out between rooms and direct messages.
Hipchat is very similar with other services, but I believe it shines in its integration with other JIRA services. When your company is based around other JIRA products it just makes sense to go with the JIRA messaging client that easily connects to all the other services. To me it is a no brainer.
I think it is well suited for companies where programmers are not in the same immediate vicinity. Whether they're working from home or working on another floor, it's easy to stay connected through hipchat. I think it's less appropriate for other less technology-savy industries where the employees may not be able to benefit from hipchat's services.

HipChat (discontinued) Feature Ratings

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