HotSchedules for Restaurants
June 20, 2017
HotSchedules for Restaurants
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
Hotschedules is used by each individual restaurant across the organization. It allows managers to schedule effectively and communicate, manage and control scheduling functions at their fingertips. There is more accountability in an industry where staff members have a lot of scheduling flexibility needs.
- Scheduling automatically generates a dollar cost so you can see what expense you are projecting instantaneously.
- Managing schedule requests, shift changes and swaps from your phone gives great flexibility.
- Managers can communicate important messages with staff and know that they have seen the messages.
- The visual platform could be potentially be improved for new beginners by mimicking Excel spreadsheets since most come from that type of system.
- The platform should be more functional to switch user views - rows vs. column data should be able to be swapped if needed. Shift types should be able to be customized- lunch/day vs. dinner/night. For example, you should be able to group employees however you need and keep their day part shifts (lunch, swing, dinner, etc...) together when grouping employees.
| Pros | Cons |
|---|---|
Good followup Knowledgeable team Problems get solved Immediate help available Support cares about my success Quick Initial Response | Need to explain problems multiple times |