HotSchedules is the new Hotness in Labor Management
January 12, 2018
HotSchedules is the new Hotness in Labor Management
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We use HotSchedules for shift scheduling and timecards, initially for our tasting room but now for the whole business. We had previously used paper timecards, so this is a big step forward for the company. We have a mix of salaried and hourly employees, and to my knowledge all hourly employees track their time through HotSchedules.
- Ability for field employees to clock in and out on their phones
- Easy management of staff and timecards by managers
- Easily altered options for various levels of staff
- Robust reporting options
- Reliance on internet connections can sometimes be an issue with HotSchedules, given our rural location, this is an issue with all SAAS suites however.
- We have only one account for our many departments, which means we occasionally run into issues using some features, as each department operates differently but our options in HotSchedules must be the same.
- A minor pet peeve, but I would love it if, when I was altering employee's punch in/out times, that the date/time would not reset until I hit the "submit" button. Sometimes a man just wants to make changes in his own order.
- Support for a card-based timecard solution.
- Ability to host a local instance on our own servers
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support cares about my success Quick Initial Response | Need to explain problems multiple times |
- adp
I liked ADP and I would say that the two systems are comparable.