SDR review of HubSpot - Enterprise level
July 26, 2022

SDR review of HubSpot - Enterprise level

Aaron Farnsworth | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to manage client lists and outbound to them, as well as track meetings and correspondence. I also use to cold call and take notes. We do shipping software.

Pros

  • Company and contacts info.
  • Sequences.
  • Logs.

Cons

  • Duplicate management.
  • Uploading existing client lists (make easier).
  • A small feature when bulk enrolling sequences to allow editing of all of them at once.
  • The sequences combined with tasks are great.
  • Task queues.
  • Increased responses to emails.
It’s pretty user friendly, not bad at all.
It has helped because we can see marketing’s emails and they can just send us leads via HubSpot.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

LinkedIn Lead Accelerator (Discontinued), LinkedIn Sales Navigator, Shared Contacts for Gmail
It is great for enterprise level teams, I haven’t been super impressed when using it in my own small business.

HubSpot CRM Feature Ratings

8.7
Customer data management / contact management
9
Workflow management
10
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
7
Interaction tracking
10
7.7
Case management
9
Call center management
7
Help desk management
7
9.0
Lead management
8
Email marketing
10
8.0
Task management
10
Billing and invoicing management
7
Reporting
7
7.3
Forecasting
7
Pipeline visualization
6
Customizable reports
9
7.7
Custom fields
8
Custom objects
8
API for custom integration
7
8.5
Role-based user permissions
9
Single sign-on capability
8
7.0
Social data
7
7.0
Marketing automation
7
6.0
Mobile access
6

Comments

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