Item: HubSpot CRM
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Our team uses it to organize customer information and their subscription details. Deal expansions or subscription adjustments are all stored within HubSpoot and it's super easy to use an train when new team members join.

Pros and Cons

Sales Management
Lead Capturing
Email/Comms Collaboration

Permissions for Users, such as Admin Users
Ability to catch duplicate customers/accounts

Return on Investment

Usability

Very intuitive and easy to use.

Alternatives Considered

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Stripe, Shopify

Likelihood to Recommend

I really do like using HubSpot, it makes it easy to find and share details on our sales. Certain areas are only accessible to super admins and those seats can be a bit pricey so our team does have to get other team members to complete certain tasks for us.

Love HubSpot

Overall Satisfaction with HubSpot CRM