Excellent use for Small Businesses!
November 02, 2023

Excellent use for Small Businesses!

Samantha Steiner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot as a small business for our website building, invite sending and tracking as well as contact filing and grouping. It has helped organize different lists and folders for contacts and invites through our event calendars as well as per employee. The website end is great because there is always someone to help if needed.
  • Contact management
  • Website coding
  • Support help
  • Open ratios
  • Tracking opens for sequences
  • Sharing sequences
  • Revenue growth
  • Invite opens
  • Contact filing
Much better
Much more user friendly esp for contact management

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot is well suited for small business to large when wanting to file and update contacts through website and invites

HubSpot CRM Feature Ratings

Customer data management / contact management
5
Workflow management
6
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
7
Interaction tracking
6
Case management
9
Call center management
5
Help desk management
7
Lead management
6
Email marketing
8
Task management
8
Billing and invoicing management
6
Reporting
7
Forecasting
7
Pipeline visualization
7
Customizable reports
6
Custom fields
8
Custom objects
8
API for custom integration
8
Role-based user permissions
5
Single sign-on capability
6
Social data
5
Social engagement
7
Marketing automation
7
Compensation management
8
Mobile access
9