HubSpot CRM Review
March 05, 2024
HubSpot CRM Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
We use HubSpot for lead routing through round robin feature and for email marketing via the sequences feature. We use it to track the way we nurture our leads and for our client lifecycle as well. Furthermore, it serves as our historical record and log for customer interactions which are used in quality assurance at the firm. Additionally we also use it to track the productivity and performance of the sales team through the activity logs which are available in HubSpot. It helps us ensure our efficiency and tracks if we are spending our marketing budget in all the right places. Furthermore the email tracking and logging systems also help us to reach out to customers during times when they are most engaged.
- Lead routing through round robin
- Productivity tracking for team activities
- Email marketing through sequences
- More detailed options for selecting employee and team access levels like differentiating which deal pipeline which team has access to
- Being able to duplicate deals instead of creating new ones in case customers are sold more/new products
- Availability for using contact properties like original sources in deals for better tracking
- Increased productivity and efficiency for the sales team
- Better tracking of the lead lifecycle
- Benefit of tracking interactions with customers for quality assurance
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes