1. Home
  2. 401(k) Software
  3. Human Interest Reviews
  4. User Review of Human Interest
Easy to use but do your own research on the implications of your retirement plan choices.
July 05, 2023

Easy to use but do your own research on the implications of your retirement plan choices.

Chris Collins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We use it to manage the retirement options for our employees.
  • ease of use
  • Paperless enrollment
  • Prompt customer service response
  • Plan details to provide to prospective employees
  • FAQs for employees
  • Clarity on financial implications of plan choices for employer
  • Implementation with our payroll
  • employee retention
Easy to use but needs more detailed information for enrollees to make decisions.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

No

Would you buy Human Interest again?

Yes

I think it is well suited for managing the retirement needs of a small organization with a simple plan need. We ran into issues with communication from them on the implications of choosing a plan, which I wish they had provided better support around. We are a small organization so our understanding of all the details of retirement plans is evolving and we needed better support than what they provided, which was none.

Human Interest Feature Ratings

401(k)
10.0
Administration and Recordkeeping
10
Payroll Integration
10
Compliance Maintenance
10
Plan Flexibility
10
Filings and Disclosures
10
Ease of Enrollment
10