Review of IBM Cloud Virtual Servers
March 04, 2020

Review of IBM Cloud Virtual Servers

Gordon Harkins | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud Virtual Servers

We use IBM Cloud Virtual Servers across the whole organization. We are using the IBM cloud to host our servers and support our security of these servers. We want to leverage the IBM infrastructure and don't want to spend time or money on hosting our own servers. We are a startup, so time and resources need to be prioritized and valued.
  • UI for spinning up a new server is excellent.
  • The documentation for spinning up a new server is excellent.
  • Spin-up time is very good.
  • After the server was provisioned, I did not see the "Password" choice on the lower left-hand side of the screen.
  • Documentation, especially this line, "Select the Passwords tab to show all passwords for the instance," is not correct. There is no "Passwords tab." It is a selection choice on the left-hand side of the screen.
  • The website does not even mention the root password or where to find it.
  • Instantiating servers is very easy.
  • IBM documentation for additional services is lacking.
  • IBM documentation is in general not correct.
  • Support cases take too long to resolve.
I ended up spinning up a Kubernetes cluster on Azure since I could not get my Kubernetes cluster on IBM to work. I do have a support case opened with IBM on this issue.
  • IBM Cloud Kubernetes Service
  • IBM Cloud Foundry
  • IBM Cloud Virtual Servers
  • IBM Cloud Container Registry
  • IBM Cloud Object Storage
The ROI for using the bundled services is very good if you can get them set up and working correctly. The lack of good, tested documentation is where IBM, in my opinion, needs to focus its attention on.
IBM Cloud Virtual Servers are well suited for allowing a business to focus on their core business needs and not spend time on procuring and setting up their own servers.

IBM Cloud Virtual Servers for VPC Feature Ratings

Service-level Agreement (SLA) uptime
Not Rated
Dynamic scaling
Not Rated
Elastic load balancing
Not Rated
Pre-configured templates
Not Rated
Monitoring tools
10
Pre-defined machine images
10
Operating system support
10
Security controls
Not Rated