Good for single tenant, need more work on mutli-tenant
July 21, 2023

Good for single tenant, need more work on mutli-tenant

Jonathan Ng | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Report Studio

Overall Satisfaction with IBM Cognos Analytics

We used IBM Cognos Analytics as our reporting solution for our application through API.
  • Ongoing release and upgrades
  • Customer support
  • scalable solutions
  • Easily reach out of support from helpdesk
  • Too expensive
  • Too much additional paid services like performance tuning, API, etc...
  • Limited governors control on multi-tenant
  • regular support do not cover API support
  • easy upgrade between different IBM Cognos versions
None, we only use Report Studio from API
We are planning to introduce business user self-service for future release.
IBM Cognos allows governors at system level, model/package level and report level security controls, but it is lacking control by tenants. e.g. many system level governors like high/low affinity processes or max processes cannot have different settings per tenant.
There are many options to deliver dynamic and multi-page reports for HTML when it only load first page. There are performance issue for large dataset in PDF or Excel output.

Do you think IBM Cognos Analytics delivers good value for the price?

No

Are you happy with IBM Cognos Analytics's feature set?

Yes

Did IBM Cognos Analytics live up to sales and marketing promises?

Yes

Did implementation of IBM Cognos Analytics go as expected?

Yes

Would you buy IBM Cognos Analytics again?

Yes

Will recommend for their dashboard and active reports. for 3rd party application call through API, will not recommend since it all required paid services for support.

IBM Cognos Analytics Feature Ratings

Customizable dashboards
8
Report Formatting Templates
7
Drill-down analysis
7
Formatting capabilities
8
Report sharing and collaboration
8
Publish to PDF
8
Report Delivery Scheduling
6
Pre-built visualization formats (heatmaps, scatter plots etc.)
7
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
8
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
8
Report-Level Access Control
7
Single Sign-On (SSO)
8
Responsive Design for Web Access
7
Mobile Application
4
REST API
4
Javascript API
4