It has amazing for AI chatbots.
October 29, 2022

It has amazing for AI chatbots.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

We have used IBM Robotics Process Automation to solve our customer's general problems. We have trained our model in a very organized way with the help of IBM RPA; it can handle complex queries and share the best possible output. IBM RPA also reduces our workload and increases our productivity.

Pros

  • Help to solve complex queries.
  • Trainings of Chatbot is easy with RPA.
  • Integration is possible at maximum 3rd party application.

Cons

  • In my experience IBM RPA is perfect there is nothing that need for improvement.
  • Yes no doubt it decrease our organization cost upto 70%.
The best thing that I've seen in IBM RPA is that it has the capability to integrate the trained model with many applications of a single bot.
Yes, there is no doubt that IBM RPA does not just reduce human errors, but it almost omits human errors. And yes, IBM RPA helps to create an organized workflow.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

Yes

Would you buy IBM Robotic Process Automation again?

Yes

We have trained our chatbot with very complex queries that help to solve our customer's problems without interacting with humans. IBM RPA has a seamless workflow that gives the answer quickly.

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