Good back up service with good communication and tech support on hand
October 23, 2023

Good back up service with good communication and tech support on hand

Virginia Wakefield | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

IDrive Personal

Overall Satisfaction with IDrive

I use IDrive to back up my files for my work as a writer. I wanted the peace of mind of knowing they would be backed up and stored safely.
  • Back's up my files
  • Completes Scheduled backups
  • Tells you if something has gone wrong
  • Tech support was quick to respond with a comprehensive answer when something wasn't working correctly.
  • It was quite complicated to work out what I needed to back up. It might have been useful to get some advice on this.
  • When I receive advice on what to do when it didn't back up properly - it was a bit complicated for me to understand as a lay person.

Do you think IDrive Online Backup and Object Storage e2 delivers good value for the price?

Yes

Are you happy with IDrive Online Backup and Object Storage e2's feature set?

Yes

Did IDrive Online Backup and Object Storage e2 live up to sales and marketing promises?

Yes

Did implementation of IDrive Online Backup and Object Storage e2 go as expected?

Yes

Would you buy IDrive Online Backup and Object Storage e2 again?

Yes

It is well suited to people who want their back up handled for them. Perhaps not for someone unfamiliar with IT.

IDrive Online Backup and Object Storage e2 Feature Ratings

Versioning
Not Rated
Audio files
Not Rated
File search
Not Rated
Device sync
10
User and role management
Not Rated
File organization
Not Rated
Device management
Not Rated
Performance
Not Rated
Reliability
Not Rated
Storage Reports
10