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Reduce Hiring Time by up to 50%.
Updated October 20, 2022

Reduce Hiring Time by up to 50%.

Devin Rowley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Indeed Hiring Platform

The Indeed Hiring Platform is used across our entire organization. As a user, our hiring manager gave me access to review candidates that applied for open positions within our department. I have quick access to the resumes and job history of all our applicants. But my favorite feature was the Invites that Indeed would let us send out to potential candidates. We had a great batch of people to select from.
  • Simple user interface. It is well organized by open jobs and filters down to the best candidates.
  • Access to Indeed's database of individuals who can be invited to apply to an open position.
  • Effective communication system between employer and job candidates.
  • Sometimes the resume formatting is different from the attached resumes.
  • Using Indeed has reduced the time to hire by 50%.
  • Hiring qualified candidates has reduced turnover rates by 30%.
  • Reduced frustration between hiring managers and team leaders.

Do you think Indeed Hiring Platform delivers good value for the price?

Yes

Are you happy with Indeed Hiring Platform's feature set?

Yes

Did Indeed Hiring Platform live up to sales and marketing promises?

Yes

Did implementation of Indeed Hiring Platform go as expected?

Yes

Would you buy Indeed Hiring Platform again?

Yes

I think all people should use Indeed and keep their resumes updated on the platform. The algorithms in the database really work well to match candidates the postings within our team for all the roles within our organization. We had an employee who was retiring, so we wanted to get in a new hire quickly. We sent out invites to 10 people and selected one of them for the position. It was quick and seamless.

Using Indeed Hiring Platform

20 - Most of the users are plant managers who are hiring direct for operations. We are in a somewhat specialized industry, so Indeed helps them cast a wider net. I represent the finance side of the business, so I have a relatively easier time to find qualified candidates for our open positions.
3 - The first point of contact starts with the HR department. They are the administrators of the platform within our company. I work closely with their team to schedule in-person interviews. I think having a dedicated team to support the hiring process has been essential to help me keep focused on my role while also getting new employees hired quickly.
  • Advertising open positions to a wide audience.
  • Using the database to invite quality candidates to apply for open positions.
  • Built-in communication tools to contact candidates and schedule interviews.
  • Enable the HR department to screen candidates for the hiring managers.
  • Directly contact applicants through the platform for scheduling interviews.
  • Screening candidates with skill based tests.
  • Using Instant Match to find qualified candidates quickly.
  • Create sponsored job postings.
  • Expand on screener questions.
I've found Indeed to be an excellent product that delivered on most of my needs as a hiring manager. The Instant Match feature gives me an excellent list on candidates immediately at the beginning of our job search. They are constantly improving the service and adding new features. It fulfills my needs.

Evaluating Indeed Hiring Platform and Competitors

Not Sure
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Indeed is a top-of-mind product for individuals who are looking for employment. Our organization is spread across 14 locations in 8 states, so we wanted a product that would be usable across all locations. The platform has been simple to use and implement across the business. The standardized process has been helpful overall.
Withe the current feedback from users within our organization, we aren't looking to change anytime soon. At this point, I would reach out to hiring managers to see if they have any pain points and then evaluate if Indeed has any potential feature we have not implemented. If needed, I would start researching what other options are available on the market.

Indeed Hiring Platform Implementation

I was not part of the implementation team.
  • Don't know
  • I was not part of the implementation team.
  • No issues ro my knowledge.

Indeed Hiring Platform Support

As an end user, I have never needed to contact support.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We have purchased the Indeed Hiring Platform, which has commission based fees. The additional features that come with the entire platform has helped streamline the hiring process for our managers. Some of our roles are very time sensitive due to seasonality, so having the additional support benefits the company as a whole.
I haven't had to reach out to the support team directly, so I don't have an experience to share.

Using Indeed Hiring Platform

  • Using Instant Match to find high quality candidates.
  • Tracking and screening candidates.
  • Email notifications for new applicants.
  • Some resumes can come through clunky.
  • Disappointment when a strong candidate match is found only for them to not be available.
Yes, but I don't use it
I have personally found the Indeed platform to be easy and intuitive to use. I have had minimal training from our HR department but I can quickly review candidate's applications. I really like the 3 buttons available when screening, the check, question mark, and X symbols are a quick way to evaluate the candidates and adds a filter for easily sorting everyone.