Phishing sim done right!
May 01, 2023

Phishing sim done right!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infosec IQ

Our users will receive a phishing sim when they're least expecting it and with varying levels of obvious. They will get follow-up training if they click or congratulations if they mark it as phishing (using the PhishNotify button). Between phishing tests, users are able to manually mark phishing attempts (again, using the PhishNotify button) and it records the email and sends IT information on it. We can then review the email and train our users. It's a simple to use tool with great potential. Our users really have learned important lessons about Email security using this tool.

Pros

  • Educates the end users
  • Simple reporting tools
  • Great feedback to the IT team on who needs more help
  • Encourages slowing down and reading for phishing attempts
  • Reduces random clicking

Cons

  • When a user reports an email, it doesn't give IT a way to respond/release it when it's legit email.
  • It could be a little more intuitive on the administrative side (still really easy comparatively)
  • Easy to use
  • Teaches users a lesson
  • Great reporting
  • Considering the previous example, the ROI has been huge. Even preventing one accidental click on a real phishing attempt was a massive gain!
  • Users are learning and applying what they've learned to their personal accounts as well as professional!
  • Being able to fine tune our phish sims has made this tool super helpful!
I haven't been part of a team during the evaluation period of a product like Infosec IQ. The previous company I worked for had a different group make this decision and this company already had it in place before I joined. Though I would have loved to see what else was available, I don't have anything helpful to share here...

Do you think Infosec IQ delivers good value for the price?

Yes

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Infosec IQ go as expected?

I wasn't involved with the implementation phase

Would you buy Infosec IQ again?

Yes

We had a third party email sender get compromised. About a dozen users who deal with this individual all got the exact same phishing email within 10 seconds of each other. Every single user knew from our test sims that this was suspicious (no CC's, no BCC's, etc.) and they all reported the email as phishing. This really makes a difference in our real world use, before our phishing sims at least one of those dozen would have likely clicked!

Infosec IQ Feature Ratings

Security Awareness Training
9.2
Training Content Library
10
Multilingual Training Content
Not Rated
Training Gamification
8
Industry-Specific Security Training
10
Individualized Security Training Plans
8
Phishing Simulations
9
Security Reporting
10
Security
10.0
Role-based user permissions
10
Single sign-on capability
Not Rated

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