Guts required for glory when using Infusionsoft. Infusionsoft isn't for pansies.
Updated June 16, 2015
Guts required for glory when using Infusionsoft. Infusionsoft isn't for pansies.
Score 9 out of 10
Vetted Review
Software Version
Premier
Overall Satisfaction with Infusionsoft
- Infusionsoft is the only tool that unites e-commerce with marketing and has 99.9% email deliverability.
- When Infusionsoft provides updates to their API, it often breaks stuff we've spent money implementing. Then we have to reinvest and re-develop almost every time they do an update. This has happened MANY times. And it's expensive considering I'm already spending $300/m for this tool.
- Infusionsoft, in my opinion, is more interested in their shareholders and the dollar than they are the customer. There are basic things that their service should provide (example: more automated invoicing, better email design-ability, how they handle opt-outs, etc.) but they are more worried about keeping their dollars than improving their product from good to great.
- Infusionsoft's Certified Consultant program is unprofessional and needs more development. They've made some changes, in the last few years, but I think they've settled back into old habits, and anyone who pays their fee and attends the class is admitted.
- We were able to go from having a full-time employee managing things to a part-time employee.
- Sales have maintained for now, but I'm sure they will increase significantly once I'm finished with a product offering that I can be proud of.
- I do like the email deliver-ability packaged with a membership site/ e-commerce. This is huge to my business.