Item: Demandbase Sales Intelligence
Rating: 8
Author: TIM SMALCZEWSKI

Use Cases and Deployment Scope

I use InsideView as a sales and marketing forensics tools for sales development purposes. The information has been invaluable in campaign execution as well. I found the information to be accurate more so than the tools I have used in the past. I am pleased with IV up to this point and would recommend this tool to anyone who had the need.

Pros and Cons

Accuracy of information
Easy to use
Price is very reasonable
Great customer support

More detailed information
Information on current projects
Increased in the customer contacts

Return on Investment

Increased prospecting capability
Increased sales revenue
Reduced time in getting needed information

Alternatives Considered

For all the benefits offered by InsideView I found this tool to satisfy my marketing and sales teams. I looked at several other tools that were much more expensive and not as reliable in regards to accurate information. Price and accuracy were my 2 highest priorities when selecting a tool. InsideView met all my criteria in that regard.

Key Insights

Do you think Demandbase Sales Intelligence delivers good value for the price?

Yes

Are you happy with Demandbase Sales Intelligence's feature set?

Yes

Did Demandbase Sales Intelligence live up to sales and marketing promises?

Yes

Did implementation of Demandbase Sales Intelligence go as expected?

Yes

Would you buy Demandbase Sales Intelligence again?

Yes

Other Software Used

Microsoft 365 (formerly Office 365), McAfee Advanced Threat Defense, Adobe Acrobat DC

Usability

Meets all my needs as a SMB organization. Price and accuracy were perfect for my use case. There are no contracts, customer service is very good and my sales and marketing teams are very happy. Sales have increased as a result of using this tool. I would recommend for any business my size.

Support Rating

My experience with IV customer service has been very positive. Any minor issues and/or questions have been answered immediately and to my satisfaction. The CS reps that I have interfaced with have been knowledgeable and polite to deal with on the phone. If I had to send an emaikl it was answered promptly.

Likelihood to Recommend

Great for small and medium size businesses that are looking for a forensics tool to gather marketing/sales information. There is not enough detail for larger organizations looking to do more detailed analytics. The price is also very reasonable for the SMB market. The licensing for other tools is cost prohibitive and overkill in capabilities.

InsideView - Great tool for SMB Organizations!!

Software Version

Overall Satisfaction with InsideView