Great product with great support!
February 19, 2022

Great product with great support!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intergy EHR

We are a healthcare facility that uses
Intergy EHR throughout our entire organization. Greenway Intergy has been a wonderful product. The help we get when we run into a problem is always fast and thorough. It can be updated for each specific provider's preference and it continues to have great and beneficial upgrades.

Pros

  • Support.
  • Preferences.
  • E-RX.

Cons

  • My health record integration.
  • Vaccine Tracking/Ordering.
  • Linking charges to note workflow.
  • Integration.
  • Preferences.
  • Support.
I do really like the easy-to-navigate design of Intergy. I also love the support tickets and the really quick responses. I also, again, love the customizable features each user can set to benefit them specifically. This has been really helpful to set up and onboard our new providers.

Do you think Intergy EHR delivers good value for the price?

Not sure

Are you happy with Intergy EHR's feature set?

Yes

Did Intergy EHR live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Intergy EHR go as expected?

I wasn't involved with the implementation phase

Would you buy Intergy EHR again?

Yes

Intergy has worked really well for our team. We have had many scenarios where it has benefited us, including our everyday processes. Vaccine tracking is a slightly more difficult area to focus on. I love the overall ability to customize user preferences, and it has an easy layout to navigate.

Intergy EHR Feature Ratings

Real-time eligibility verification
Not Rated
Coding
Not Rated
Claims management
Not Rated
Patient billing
Not Rated
Financial Reporting
Not Rated
Rule-based scheduling
5
Automated patient check-in
Not Rated
Automated appointment reminders
Not Rated
Multi-location support
10
Calendar interface
10
Charting / document management
10
Templates
8
E-prescribing
9
Fax integration
7
Patient portal
7
Mobile/tablet support
Not Rated
Speech recognition
Not Rated
Integration with other EMR and PM systems
8
Customization
8
Workflow automation
Not Rated
Role-based permission levels
9
Data backups and redundancy
Not Rated
HIPAA compliance
9
Local mode / networking failsafe
Not Rated
Task tracking
Not Rated
Specialty-specific workflows
8
Multi-office / multi-physician capabilities
6

Comments

More Reviews of Intergy EHR