Using iSpring Learn in education
Updated December 14, 2015
Using iSpring Learn in education
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with iSpring Learn
We use ispring learn to administer tests and assessments for various schools. We also use it to provide teacher resources for our teachers.
Pros
- Used with the iSpring suite it becomes a very powerful tool if you want to provide protected resources for customers. We provide resources to teachers which includes videos and animation and we have found the product to produce a flawless result every time.
- Used with iSpring suite, comprehensive protected quizzes can be created and students' results and progress can easily be monitored.
Cons
- Essay type questions cannot be graded on the LMS. It would help if space was provided for the allocation of a mark for questions that are not automatically marked by the testing system.
- Customer service is fantastic
- Product provides protected resources which can have an expiry date.
iSpring Learn Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes it was resolved quickly and efficiently.
Recently we had customers that were unable to view assessments offline. The support staff were quick to provide a patch to correct the problem which meant minimal inconvenience for my customers.
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