JAMS Automates Great
Updated March 22, 2023
JAMS Automates Great
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with JAMS
We use JAMS very extensively to run automated jobs across our environment. This allows us to devote resources elsewhere and also to reduce errors and human mistakes. Our JAMS jobs perform a very wide range of automated tasks across our software applications.
- Automates jobs that run 24/7.
- Allows us to have a dashboard to monitor jobs.
- Notifies us via alerts of failed jobs.
- JAMS performs poorly for jobs that run for a very long time.
- Would like greater usability to create JAMS jobs.
- v6 has reduced capacity for # of jams jobs allowed.
- Resource optimization
- Costs savings by automating work
- Reduced errors and mistakes.
Do you think JAMS delivers good value for the price?
No
Are you happy with JAMS's feature set?
No
Did JAMS live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of JAMS go as expected?
Yes
Would you buy JAMS again?
Yes
JAMS Feature Ratings
Using JAMS
200 - Technical Support.
5 - They can create JAMS jobs and fix current JAMS jobs.
- Automated jobs.
- alerting
- scheduling
- To perform complex SQL jobs
- Alerting of our oncall support persons
- re-queuing of jobs that fail.
- Automate additional tasks being performed by humans.
- Reduce JAMS failures
- Learn from JAMS how we can use it more in our software and infrastructure.
Evaluating JAMS and Competitors
- Price
- Product Features
- Prior Experience with the Product
Price is a huge factor and how licenses work due to the large amount of JAMS jobs we have.
I was not involved in that process.
JAMS Implementation
Not sure - I was not part of the implementation.
- N/A
- N/A
- N/A
JAMS Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, as it was not needed at the time.
Yes - We were advised we must upgrade to v7.
I'm not aware we use Fortra.
Using JAMS
| Pros | Cons |
|---|---|
Like to use Well integrated Convenient | Unnecessarily complex Difficult to use Requires technical support Inconsistent Slow to learn Feel nervous using Lots to learn |
- Dashboards
- reports
- Analysis
- creating jobs
- managing/updating jobs
- deciphering logs