Item: Keepit
Rating: 10
Author: David Fairbairn

Use Cases and Deployment Scope

We use Keepit to back up our M365 environment. This is done for disaster recovery purposes as well as allowing us the ability to restore data beyond the limits/time frame of the M365 system. It helps provide users with a sense of confidence when storing data and working in the cloud, knowing that the data is securely backed up on a system outside Microsoft.

Pros and Cons

Backs up cloud data
Restores and imports data efficiently
Has a very user friendly interface with easy search options
manages large quantities of back up data easily

Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.

Return on Investment

It has allowed us to migrate/move 60 accounts without the need for specialist help or additional software

Data Recovery

Fortunately, we have not had to use Keepit in any disaster scenarios yet, but it has been used to recover accidentally deleted data a few times. Each time has been quick and easy and does not require the user to know when an object was deleted, as the search functions are good enough to find files and data quickly and efficiently.

Ease of Use

Keepit is very easy to use. We have used a number of different backup systems over time, and Keepit is by far the most straightforward and obvious interface I have had the pleasure of using. You can kick off a simple restore in very few clicks, and be confident you will not accidentally overwrite data or cause other issues.

Alternatives Considered

Veeam Backup & Replication and Veritas Backup Exec

Keepit has a much easier-to-use interface and seems to seamlessly back up M365 without issues or complaints. "stuck" or "failed" jobs don't seem to be an issue it suffers from.

Key Insights

Do you think Keepit delivers good value for the price?

Yes

Are you happy with Keepit's feature set?

Yes

Did Keepit live up to sales and marketing promises?

Yes

Did implementation of Keepit go as expected?

Yes

Would you buy Keepit again?

Yes

Other Software Used

Microsoft 365, PaperCut, AnyDesk

Likelihood to Recommend

Keepit is a fantastic data backup and restoration system. We recently had to restore ~60 accounts over a period of 2 months; it handled this task without issue. It was easy and effective, and no data was lost. It handled large (80GB+ mailboxes) that had been built up over 20+ years of work. It successfully reimported data from accounts into newly made versions of the accounts in our hybrid environment, meaning we did not have to restore the old accounts but could make new accounts and import the contents of their inbox and OneDrive without issue.

Keepit... if you don't have it Getit!

Overall Satisfaction with Keepit