Easy to use product
March 21, 2023

Easy to use product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

We do use Microsoft's in-built security features and other email security products. Still once in a while, we see some spam or phishing emails come through.
Users used to report them through our incident reporting tool and wait till the IT team respond.

After Installing Phish ER, when users are in doubt they report it through Phish ER which is very easy and quick. which in turn create a ticket in our incident management tool.
For known malicious emails, Phish ER will auto-respond. Few our team will analyze and respons

which made our engineers role easy
  • analysis
  • Tag
  • Auto respond
  • it would be great, if it identifies a malicious email-- it should explain the user the red flags in the email
  • i wish it can integrate with O365 and block the emails before it reached the user
  • it became a right hand for our security engineers
  • made our job easy
we did not use this option much

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

No

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

its a great and easy to use prodiuct

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
10
Integration with Other Security Systems
8
Centralized Dashboard
8
Machine Learning to Prevent Incidents
9
Live Response for Rapid Remediation
9