Highly regarded email security training
August 23, 2020
Highly regarded email security training
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
We have completed the rollout of Knowbe4 training to our entire organization and all departments are now setup. All users are being trained, as we have an email account for each of them. This is meant to address the problem of users falling for phishing emails or other types of information harvesting by malicious actors.
- The videos are short and to the point.
- Easy for even the least technical users on staff.
- Nice interface and fluid design.
- Management of end user accounts/logins/passwords.
- More frequent emails on the latest threats.
- More tools for blocking identified phishing messages.
- It has begun to allow users to more easily sort their mail.
- Our helpdesk and IT staff have less calls in regards to this.
- Saving money on more expensive platforms.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
Always good to keep us updated on the latest trends in the industry. Fresh training is important for any industry. Also, having access to different publishers is important. The frequency of warning emails could be increased as there are very literally weekly tactic changes on the part of hackers, so more is always better.
Network staff handled the implementation of the user export and upload. According to them, it all went super smoothly. Having them uploaded in one shot was useful and having access to their accounts on the admin portal is important. I would say user management is handled very well and simple.
We always like to know when users get stumped on an email campaign. Also, managers like to know this as well. Also setting up regular reporting to auto send results right to the correct individuals is great. I would maybe add a few more reporting types but so far so good.