KnowBe4 has covered all of our security awareness needs, fully.
November 03, 2021

KnowBe4 has covered all of our security awareness needs, fully.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use KnowBe4 to provide our users with security awareness training videos, get them engaged in interactive games and we use their provided posters across the department for additional security awareness and reminders. The system allows us to track our user's engagement with each training which allows us to better plan our future training sessions and modules to concentrate on using different campaigns to get the users the messages we need them to receive in means of security awareness.
  • Great Videos.
  • Nice Games.
  • Rich Content.
  • Good Admin Portal.
  • We'd love to see better user management.
  • We'd love to have the ability to review/view full series of videos without actually having to create a campaign for it.
  • Our objective was to make sure that our users have the proper security awareness training needed and we wanted that to happen without us asking them to spend so much time on each video, KnowBe4 was perfect with its massive collection of videos.
We found KnowBe4 to be the best match for our needs and it covered all of our requirements. The competition did not have some basic needs like sending a security training at an exact time on a certain day, instead, we were expected to accept having Sat/Sun off days, when we live in a region where Fri/Sat are off days. Not to mention how other systems expected us to accept certain time windows/slots to send it, instead of allowing us to send training at the exact times we need. Others did not support SAML SSO while KnowBe4 covered that without any issues.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

We love how KnowBe4 keeps creating new content, we just hope they release Arabic content faster.
We have scripts to auto-import new users or remove disabled users from within KnowBe4, wasn't straight forward as we would like, but eventually, it worked as we needed.
Who has viewed the training videos we have assigned to them.
It is well suited for all security awareness-related materials whether they have printed brochures videos, to interactive games.