Item: KnowBe4 Security Awareness Training
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

Automates our phishing test program, as well as remediation, onboarding, and annual training campaigns.

Pros and Cons

Automated Phishing campaigns
Phishing test reporting

User syncing- offfboarded employees are often still enrolled and managers receive reports about overdue training for these employees
In my opinion, the admin GUI can be confusing

Return on Investment

Users are less likely to click on real phishing email due to the ongoing test campaigns and security awareness that we've built around them.

Key Insights

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

KnowBe4 Training Content

Its nice to have a selection so we can freshen up training campaigns. In my opinion, some of the training content is dry compared to that of competitors.

KnowBe4 User Management

Connected to Okta SCIM

KnowBe4 Reporting

Phishing campaign test results as well as training completeness

Other Software Used

Proofpoint Email Protection, Microsoft 365, Rapid7 InsightIDR

Likelihood to Recommend

Great for automated phishing campaigns for any industry where this is important (all industries?). Training modules may not be great for cases where a custom training is more appropriate.

7 years of use

Software Version

Modules Used

Overall Satisfaction with KnowBe4 Security Awareness Training