KnowBe4 Delivers...But with Backoffice Glitches...
October 06, 2023

KnowBe4 Delivers...But with Backoffice Glitches...

Danial Beck | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4
  • The Security Awareness Company

Overall Satisfaction with KnowBe4 Security Awareness Training

Still very immature overall with non-technical people needed to b trained to be aware of security hygiene. using this as an educational and training source.
  • Content
  • Training structure
  • Dissemination of training
  • Back office management of licenses
  • Ensuring security standards are being met
Content is more limited

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Maturing the workforce to security threats
In my opinon still limited so not much to say. Hoping to expand
Workforce usage and KPIs of usage of the training material
Overall, the training and content is wide and expansive. The method to get the training out to the workforce is also good. However, management of licenses and payments, especially when a company in my opinion is merged is bought out is very inflexible.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
6
Training Gamification
7
Industry-Specific Security Training
8
Individualized Security Training Plans
6
Phishing Simulations
8
Security Reporting
8
Integration with Security Tech Stack
7
Role-based user permissions
8
Single sign-on capability
8