Good product, but losing focus on main users
July 12, 2021

Good product, but losing focus on main users

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Power PDF Advanced

Overall Satisfaction with Kofax Power PDF (formerly Nuance)

We only use Power PDF for all of our pdf needs, including creation, editing and converting. It has a high degree of compatibility and is easy to use. I have also purchased it to be used at two other churches I served. It is very helpful in creating content that needs to be professionally print formatted and also minimized for website use. It is installed on several laptops and our main content creation desktop. I was relieved to find that it is being continued under Kofax.
  • When creating our newsletter, we can easily import pictures, calendars, and other items.
  • Power PDF lets me edit existing documents.
  • I can distribute pdf documents to others and they can always read them in the free pdf readers from Kofax, Adobe and other programs.
  • I can limit the usage of certain documents to read only, print capable or inaccessible.
  • I have been using this product for 12 years on several computers, but I'm constantly being left behind by new versions, and it seems like there are no new updates.
  • The Advance version has morphed into something that seems aimed at very large organizations. If so, then please incorporated all of the editing features in the Standard version, as we don't need all of the sharing and docusigning, etc.
  • We are a non-profit, so no impact to standard financial measurements, except for the cost factor.
  • In the past, it has saved us several hundreds of dollars in software costs.
  • It has allowed staff to be more productive.
Power PDF is easy to use, for the most part, but the editing features are becoming more robust and therefore more complicated to use. I am resisting moving from the Nuance versions to the new Kofax versions at the present time due to the high cost of upgrading.
There is little value to the upgrade discounts, since I can easily buy it on discounts from other sources. Also, updates stop when new versions are released, so it makes alternative software more attractive.

Do you think Tungsten Power PDF delivers good value for the price?

Not sure

Are you happy with Tungsten Power PDF's feature set?

Yes

Did Tungsten Power PDF live up to sales and marketing promises?

Yes

Did implementation of Tungsten Power PDF go as expected?

Yes

Would you buy Tungsten Power PDF again?

No

The ability to read and edit any pdf document from any source has been very valuable to us. Our office manager uses it to create documents, forms, reports, etc. I use it for website posts, dissemination of workshop materials, reports, publishing articles, etc.
The Standard version is quite useful for normal business operations, but the Advanced version has morphed from enhanced editing features to large organization collaboration features. Kofax is in danger of being usurped by newer, lower cost competitors that meet the needs of smaller organizations (who outnumber large organizations by several factors).