Item: UKG Ready
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

The entire organization across multiple departments was using Kronos. It was initially being used for timekeeping only, but then other modules like recruitment, onboarding, compensation were utilized. The system was beneficial in tracking time for nonexempt employees. Due to the organizational structure and business requirements, the employees are expected to login/logout at a specific time and take breaks at a particular time. The system helped maintain compliance with the policies and showing inconsistencies.

Pros and Cons

The analytics feature is awesome. It shows missed punches by the team which is an important feature to track in the company.
If employees login early, they should not be paid. These configurations were possible.
If employees are late due to unforeseeable conditions an exception should be made in their login time so that they were not penalized. A manager could make these exceptions.
It is possible to capture and review notes for each day.

The schedule and timesheet features work great but since Kronos is coming up with newer features in HR they need more development.
For example reports. The inbuilt reports are helpful in accomplishing the day to day responsibilities. But, if there were requests for custom reports it was difficult to get that information from the system.
The training materials are great but the system is not very user-intuitive while navigating during report requests.

Return on Investment

Managers are able to resolve the issues with early/ late logins easily.
They are fewer situations in terms of payroll corrections.
Due to shift swaps, it is easy to adjust schedules.

Alternatives Considered

ADP Enterprise eTIME

While implementing time clocks, we had evaluated other products. The Kronos interface seemed catchy, and we felt it would be easier to train employees to use it. Since we already had a relationship with Kronos, we purchased the other modules also. We felt that since the employees were used to the existing timekeeping system, it would be easier to train them to adapt to other features.

Industry Expertise

Like I mentioned before, the timekeeping module is excellent and works wonderfully. The other features of Kronos, for, e.g., recruiting are good serve the needs of a small to mid-sized company. But for large organizations with more than 10000 people, a more sophisticated system is better. But, Kronos is adding newer features with every release cycle, and the company is headed in the right direction to meet its client's needs.

Role-based Success

The inbuilt reports help analyze data. We did need some custom reports for benefits management. These were at an additional cost. Overall, the system has a good number of fields to initiate job requisitions, capture new hire personal data to meet the requirements if the company was audited.

Quality of Resources

The help desk resources are knowledgeable. They reach out promptly for service requests and can answer the questions. Kronos also has a user community where anyone who uses Kronos can browse for information or initiate questions. The training materials provided by the company were useful in understanding the system and training other users.

Likelihood to Recommend

The timekeeping module - analytics and reports work great in the system. It is well suited even for large companies.
For a small to mid-sized company, this system would work best as it would suit the day to day requirements. It would also be a good idea to interface this product with other existing advanced HR systems.

Kronos for time management

Overall Satisfaction with Kronos Workforce Ready