Streamline reporting and processes with Litmus
December 15, 2022

Streamline reporting and processes with Litmus

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Litmus has helped us with multiple email marketing initiatives. We supplement our ESP and in-house reporting with Litmus analytics to get more in-depth engagement data. This helps us understand average engagement time, privacy-impacted opens, dark mode usage, top email clients, and more. This data has informed our CRM strategy as we continue to iterate and improve.

We also use the Test feature which allows us to partner with our QA team to test the emails efficiently and across many more email clients than we could otherwise do manually. We've been able to optimize our templates more easily with the Litmus test feature.

Over, Litmus is a great value for the money, and I will continue using it at this company and any organization I'm a part of.
  • Testing HTML in 60+ email clients
  • Provides engagement time reporting
  • Provides dark mode reader insights
  • Enables collaborations between internal and external teams
  • More clear UI
  • More customer support throughout the year
  • The biggest impact has been streamlining our QA process and making it much less manual, saving time for both Growth Marketing and QA.
  • The other primary impact for our team has been more detailed engagement reporting, which helps inform which platforms we should optimize for.
Litmus provides some data that our ESP doesn't, but we actually purchased them at the same time with the intention of using them both. Using Iterable and Litmus has changed the way our company thinks about and reports on CRM.
We redesigned all our templates to default to a dark mode style because Litmus confirmed that the majority of our customers were using dark mode. We are able to control the Brand experience for our customers by designing for their preferences.
We do not use Litmus for formal review, but we do use it for QA review. This has allowed our QA team to see more client views without a cumbersome, manual process.
We did not evaluate other options, other than using the out of the box solutions within our ESP. Litmus is best in class and industry standard.

Do you think Litmus delivers good value for the price?

Yes

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

Yes

Did implementation of Litmus go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus again?

Yes

If you are building new email templates outside of your ESP, Litmus will help with testing and QA. It's probably less helpful if you are building emails from preset templates provided by your ESP.

If your ESP doesn't provide all the engagement data you're looking for, Litmus is a great tool to level up your reporting depth and capabilities.

Litmus Feature Ratings

Ability to test dynamic content
6
Mobile optimization
10
Email deliverability reporting
9
Standard reports
6
Custom reports
Not Rated
URL Validation
9
Link Tracking
10
Spam Testing
8
Email Previews
10