Very pleased with the customer-friendly aspects of Litmus
December 22, 2022
Very pleased with the customer-friendly aspects of Litmus
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Litmus
We started using Litmus with our email marketing company. We needed a better way for them to present emails to us and to be able to provide feedback to make changes easily. Now with Litmus, they create our emails and upload them. Then I provide feedback for them to make changes and reupload for approval. Litmus allows us to be on the same page more often than we were before. I am very pleased with how it has increased our efficiency.
- Allows for feedback to be seen directly on the platform.
- The approval button allows all parties to know when a final form is complete.
- Tagging all parties in the feedback allows everyone to be involved.
- When I open up an email for review if the title is too long I have no way of knowing what it is.
- I wish I could see all of the prior versions our partners have made, but I only see the latest one.
- I wish our multiple projects could be linked together better.
- We aren't the primary user for Litmus, our email marketing company is, so this is hard to answer.
Using Litmus has certainly helped reduce confusion on feedback for email marketing reviews and approvals. It has reduced our review cycle time as well.
Do you think Litmus delivers good value for the price?
Not sure
Are you happy with Litmus's feature set?
Yes
Did Litmus live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Litmus go as expected?
I wasn't involved with the implementation phase
Would you buy Litmus again?
Yes