Great software that could benefit from better account support
December 15, 2022
Great software that could benefit from better account support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Litmus
We use Litmus for:
- Client testing of emails
- QA & UAT of emails
- Stakeholder approvals of English and translated emails
- Client testing of emails
- QA & UAT of emails
- Stakeholder approvals of English and translated emails
Pros
- Stakeholder approvals
- Comment archiving
- Easy folder structure navigation UI
Cons
- Account support
- Time saved not needing to manually test emails
- Not needing to forward copies of emails for stakeholder approvals
- Actually test emails in all relevant clients
Integrating has saved us considerable time with what were manual parts of the process in SFMC (sending test sends instead of Litmus links, etc.)
It hasn't yet - this is something that I wish we had more coaching and support on from our account manager
We use all Litmus Proof features to accelerate the timelines for QA, UAT, and translated email review/approvals. It's been a lifesaver!
Do you think Litmus from Validity delivers good value for the price?
Yes
Are you happy with Litmus from Validity's feature set?
Yes
Did Litmus from Validity live up to sales and marketing promises?
No
Did implementation of Litmus from Validity go as expected?
Yes
Would you buy Litmus from Validity again?
Yes
Comments
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