Couldn't run my consulting end of business as well without LogMeIn Rescue
November 18, 2019
Couldn't run my consulting end of business as well without LogMeIn Rescue
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue
I am exclusive to helping retail jewelers with Quickbooks desktop. Also each jeweler has a point of sale program that exports into Quickbooks. I help jewelers with both. I MUST be at THEIR computer 90% of the time to help and answer questions. I have tied the logmein123.com site to a special webpage my customers go to in order to connect. Perfect.
- On a scale of 1 to 10 for my customers to get connected, I'd give it an 8.
- Once I connect I see their whole screen as if it were mine. I've used two other connecting softwares, theirs are not that way.
- Dragging a file from their computer to mine is easy as dragging a document from one to folder to another on your own computer, easy peasy.
- Although I only help one company at a time, I can connect to many of their workstations at a time. Each workstation is a tab, it works just like tabs on an internet browser.
- Two questions to ask to connect confuses customers, A LOT. A few times I've needed administrator rights and it occasionally has required a Windows username and password from MY USER. 75% don't know it.
- It's the most expensive in the marketplace but for me it's worth it.
- I could use other products and have tried because of price, but I have twice come back within a week to LogMeIn Rescue. It's just superior.
The look of user's computer screen and ease of grabbing files. Others are not as good as LogMeIn Rescue.
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Rescue by GoTo go as expected?
Yes
Would you buy LogMeIn Rescue by GoTo again?
Yes