A very good BI software with a soft learning curve
March 12, 2024

A very good BI software with a soft learning curve

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Looker

Looker is a powerful data analytics tool that in our company is both used internally - for tasks like workforce performance management, specific profitability of a contract and financial audit in general - and "sold" to our customer. "Sold" is quoted because it's not just a matter of licensing: selling this product means also teaching how to use it because of its almost infinite customization capabilities.
  • Real time data aggregation
  • Very large data source connection pool
  • Querying data can be as simple as a filter, up to LookML
  • The default user interface is very spartan
  • If you don't use BigQuery, some queries can be slow
  • LookML can be daunting
  • Better KPI Management
  • Cost optimization
  • Delivery control
Looker works and exists in the Google ecosystem. If you are a Google Cloud Platform user, Looker is a no brainer. There is also Looker Studio, the small (free) brother with less features which is basically a report only viewer/creator. The reason we choose Looker is because can also trigger actions (like cloud functions) automatically under certain conditions.

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Looker go as expected?

Yes

Would you buy Looker again?

Yes

Internally we mainly use Looker to monitor KPI related to development processes and contract profitability: we collect data from other platform (Jira, ERP) and match them in order to see the status of economics and delivery KPIs. This allows us to see if and where there are areas of intervention in our group.

Looker Feature Ratings

Pixel Perfect reports
6
Customizable dashboards
10
Report Formatting Templates
8
Drill-down analysis
10
Formatting capabilities
7
Integration with R or other statistical packages
8
Report sharing and collaboration
10
Publish to Web
10
Publish to PDF
10
Report Versioning
10
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
9
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Report-Level Access Control
10
Responsive Design for Web Access
4
Dashboard / Report / Visualization Interactivity on Mobile
4