Using Marketo for a mid-sized Association
May 16, 2017

Using Marketo for a mid-sized Association

Serenity Greenfield | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

It's being used by marketing and communications as an email sending program, lead gen tool, and lead scoring program.
  • Lead scoring is an excellent feature that helps you communicate personally with leads based on actions they take as well as demographic information.
  • Communications streams encourage you to think about how you're speaking differently with different audiences, schedule content ahead of time, and make sure you're relevant to leads.
  • SalesForce integration works well and was integral to our success.
  • Working with SalesForce custom objects was a challenge.
  • Fields mapping was limited.
  • It has so much capability, the organization has to have strong strategic focus to utilize it properly.
  • Customer Service
  • Lead Management
  • Prospecting / New Business
The main goals were to move leads through the sales cycle and increase revenue for existing customers. Lead generation and lead scoring were the best ways Marketo helped us focus our communications.
For a team that has the strategic support to think through the business decisions and processes necessary to implement this technology, it is a very powerful tool.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
9
Ability to test dynamic content
9
Landing pages
7
A/B testing
10
Mobile optimization
7
Email deliverability reporting
8
List management
Not Rated
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
6
Automated sales alerts and tasks
Not Rated
Calendaring
3
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
9
Standard reports
8
Custom reports
8
API
9
Role-based workflow & approvals
Not Rated
Customizability
7
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated