My Review
November 21, 2017

My Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Marketo Lead Management
  • Marketo Revenue Cycle Analytics
  • Marketo Real-Time Analytics

Overall Satisfaction with Marketo

We are using Marketo across the organization for all CRM, email marketing and will be utilizing social soon.
  • Marketo is a great tool for B2B marketing.
  • The lead scoring feature will help manage your sales leads and determine the value of your leads.
  • The Munchkin code feature will help you manage your sales leads and will give you insights to what sites your leads are coming from.
  • The email templates provided by Marketo are not as user friendly as they may seem.
  • Marketo could provide better training resources for their users.
  • The SEO feature would be great to use but Marketo does not publish enough information on how to use it and how it could benefit your business.
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
They are similar but Salesforce supports B2C more than Marketo does.
Marketo is more suited for B2B management. It could use some improvement when it comes to B2C.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
6
Ability to test dynamic content
8
Landing pages
9
A/B testing
8
Mobile optimization
5
Email deliverability reporting
7
List management
8
Triggered drip sequences
7
Lead nurturing automation
6
Lead scoring and grading
9
Data quality management
8
Automated sales alerts and tasks
3
Calendaring
9
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
6
Standard reports
6
Custom reports
8
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated