Marketo is "THE" Marketing Automation Platform
January 05, 2018

Marketo is "THE" Marketing Automation Platform

Gina Kang | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight
  • Marketo Social Marketing

Overall Satisfaction with Marketo

My former company was in the process of rolling out Marketo when I joined and 3 years later, I'm now in my new role, helping implement the platform, train marketers on usage, help guide program development and build workflows based on business needs. Although the L2RM strategy is no stranger to the U.S. market, my current employer is based in the Europe and marketing automation is still being adopted throughout and understood throughout. With my company's recent shift to L2RM, we really needed the right infrastructure in place to support the entire organization and Marketo really solves about 90% of the needs that were brought up in planning stages such as how to become a more data-driven organization, how to put metrics behind marketing programs, how to ensure sales executives are making the best use of their time by following up on leads that are ready to engage, how to better gauge how much interest our content is producing and how to attribute deals that are won to the correct place. Marketo isn't just an email service provider. It's really a one-stop shop for so much and their robust partner community really makes it easy to continue building your MarTech and scaling your business to take over the world.
  • Scores leads according to your business and so your team can focus on closing and winning the accounts that are ready to engage further
  • Marketing can really personalize outreach with robust and advanced segmentation capabilities
  • Analytics is top-notch so you can keep a pulse on attribution, ROI, database changes etc...
  • Marketo ABM was a real pain-point for me. We paid A LOT of money for a feature that was barely more valuable than what we already had with the standard Marketo package.
  • Product Launches
  • Lead Management
  • Prospecting / New Business
Increase revenue, continue engagement with existing clients, continue to nurture/engage prospects and build our database of marketable people, announce new products
At the time, Pardot didn't have lead scoring capabilities and was limited in function. It was really more of an ESP rather than a robust marketing automation platform.
I think Marketo really shines in a B2B environment. It really gives you robust capabilities to do a variety of marketing and sales functions for companies in a variety of stages of growth.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
7
Ability to test dynamic content
9
Landing pages
9
A/B testing
9
Mobile optimization
7
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
8
Automated sales alerts and tasks
10
Calendaring
8
Event/webinar marketing
9
Social sharing and campaigns
9
Social profile integration
9
Dashboards
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
10