Marketo: A Robust B2B Marketing System
March 19, 2021

Marketo: A Robust B2B Marketing System

Vivek Swaminathan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo ABM

Overall Satisfaction with Marketo

We use Marketo as a Marketing CRM to manage the entire lead funnel and journey.
  • Robust system for all aspects of marketing automation.
  • Good option to customize lead journeys.
  • Great reporting to get a complete view on performance of campaigns.
  • Set up is complicated.
  • Making navigation more user friendly and intuitive.
  • More free demos to learn different aspects of utilizing features.
  • Upsell
  • Cross-Sell
  • Prospecting / New Business
We use Marketo for prospecting, upselling and cross-selling. Marketo has a robust system that facilitates this through a high level of automation. It allows us to customize our message and reach out to thousands of prospects simultaneously and build unique journeys for them, thus facilitating sales. It also helps us get insights on campaigns so we can constantly work on improving them.
We selected Marketo as it allowed us to prospect to a larger audience in more regular intervals. With other platforms, we constantly observed issues with email delivery if the size of the audience is very large. Also, Marketo can be customized to a large extent. Considering our target personas vary, customizations played a very important role in selection.
Marketo is well suited for almost all B2B scenarios provided you have access to the right team to set it up. Might be challenging to manage the setup and customizations in-house, in the case of a small team.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
7
Landing pages
8
A/B testing
8
Mobile optimization
8
Email deliverability reporting
7
List management
8
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
8
Data quality management
7
Automated sales alerts and tasks
7
Calendaring
7
Event/webinar marketing
7
Social sharing and campaigns
6
Social profile integration
7
Dashboards
7
Standard reports
7
Custom reports
8
API
7
Role-based workflow & approvals
7
Customizability
8
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated