Item: Microsoft Project
Rating: 10
Author: Jonathan Ayers

Use Cases and Deployment Scope

I use Microsoft Project to plan and execute IT projects at the customer facility I work at. This keeps track of in-house projects that are done at the facility level and do not require higher-level planning. This allows me to keep track of everything associated with these projects and serves to meet customer needs.

Pros and Cons

Plan project tasks.
Execute project tasks.
Provides management tracking of project completion.

The clunky interface is occasionally hard to use.
Help articles are not always clear and concise.
Feature integration is lacking.

Return on Investment

Eliminates paper tracking of projects.
Reduces project mistakes and duplication of effort.
Keeps us aligned with our customers.

Support Rating

The help articles are useful but can occasionally be less than helpful (missing information, broken links, etc.). This may be a result of my personal installation and not represent an actual issue with the product.

Key Insights

Do you think Microsoft Project delivers good value for the price?

Yes

Are you happy with Microsoft Project's feature set?

Yes

Did Microsoft Project live up to sales and marketing promises?

Yes

Did implementation of Microsoft Project go as expected?

Yes

Would you buy Microsoft Project again?

Yes

Other Software Used

Skype for Business (formerly Lync), Microsoft 365 Business, Microsoft Azure Active Directory

Likelihood to Recommend

Overall, it is the best project management tool I have seen for the money (represents the best value). It comes with Office 2016/Office 365 so it allows me to plan and execute projects without having to purchase additional project management software. Additionally, it allows for management oversight of project and task completion.

Best bang for your buck

Overall Satisfaction with Microsoft Project