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Great Collaborative Tool for small/medium teams
August 29, 2019

Great Collaborative Tool for small/medium teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We're currently using Teams in select internal departments, and on key customer-facing projects. It has drastically decreased our email traffic, helps us keep files in a centralized location, and enables better collaboration on updates and changes without passing around document versions from person to person. It's also enabled us to get on a unified platform for team meetings with dial-in conference bridges and video conferencing and gives us quite a few options to connect (web, computer app, phone app) across platforms (Windows, Mac, iOS, Android, etc).
  • Drastically reduces email "churn."
  • Makes sure all the right players have the right access to collaborative chat, files, project plans, team meetings, and calendars.
  • Cross-platform compatibility.
  • Better/more keyboard shortcuts.
  • If you are keyboard-driven, sometimes the cursor is not placed where you'd expect it to be.
  • Tighter integration of Microsoft Planner.
  • Centralized communication.
  • Centralized file management.
Teams has a quick loading interface that is uniform across all platforms that we've used it on and appears to have functionality uniform across platforms as well. It's easy to get used to, although threaded channel discussion is probably the hardest concept for most people to grasp initially. I believe that most people who are used to popular social media platforms will be able to start using Teams very quickly!
We haven't had any issues where we've had to reach out to support, but have been able to find answers to common issues in Microsoft's online support.
We did not evaluate other options since Teams was included with our O365 subscription.
This is well suited for teams where everyone needs to quickly see communication between all members of the team and where there are distinct "channels" for a project that can be divided into separate areas of concern or functional partitions. Since file sharing is enabled by default for anyone as a part of a team, it's not the easiest to put administrative staff on one team and then have "Finance," "HR," and "Business Development," channels, but you'd likely want to create a separate team for each.