A collaboration and communication tool that has flaws, but overall good
May 19, 2022

A collaboration and communication tool that has flaws, but overall good

Mike Monteiro | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We currently use Microsoft teams as our internal communication and collaboration platform. From having team channels, to team/individual calls/meetings and notifications to integrate with other tools. It is giving us a place to easily share/store files with our team and others in the organization. It does also give us a way to have meetings internally.
  • File sharing and storage
  • Organized channels/chats
  • Small group/team video meetings
  • Larger team meetings and events (audio/video quality isnt the best and not user friendly)
  • When creating a teams channel, it should have a check to make sure another distribution list or email isn't already created with the same name
  • More levels of access so changes aren't dependent on overall admins
  • Teams Sharepoint Sites
  • Internal meetings
  • File sharing/collaborating
  • We have to still use another source for larger meetings/events
  • Helped us to easily communicate with our teams
  • Ties into the rest of the Microsoft infrastructure that we use

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

I think if you do not currently have a collaboration tool or phone system. Teams can do both of those things (collaboration a lot better than for their software, but, not their phone platform necessarily). It can integrate with a lot of the current contact centers out there so it gives you the option to still be flexible there.

Microsoft Teams Feature Ratings

Task Management
6
Gantt Charts
Not Rated
Scheduling
7
Workflow Automation
6
Mobile Access
8
Search
7
Visual planning tools
7
Chat
9
Notifications
9
Discussions
8
Surveys
8
Internal knowledgebase
7
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
9
Versioning
8
Video files
8
Audio files
8
Document collaboration
9
Access control
8
Advanced security features
8
Integrates with Google Drive
Not Rated
Device sync
Not Rated