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Mimecast Threat Intel is a great value added service.
Updated April 22, 2021

Mimecast Threat Intel is a great value added service.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Threat Intelligence

We utilize Mimecast Threat Intelligence across our entire organization for every user. We leverage Office 365 cloud-based email, so all of email is routed from Office 365 to Mimecast as our Security Gateway as a single pane to configure further domain and user level settings for email security. We find great value in the URL protection and impersonation protections features as well as the spam and phishing aspects.
  • URL protection policies work well
  • Impersonation protection features help cut down on emulated spam and phishing attempts
  • The interface for the threat intel dashboard could use some updating
  • Slowness in the console persists occassionally
  • Saves time and manpower as the console can easily be managed by 1 person
  • Using the continuity feature could potentially save an email outage from preventing an organization from conducting business.
I have always received the assistance needed, except for the fact that when Mimecast support responds to a case, they do not provide any context. So if you have 4 cases open, you have no idea which case they are responding to. Definitely a shortcoming of the threat intel would be their support, not so much the product.

Do you think Mimecast Threat Intelligence delivers good value for the price?

Yes

Are you happy with Mimecast Threat Intelligence's feature set?

Yes

Did Mimecast Threat Intelligence live up to sales and marketing promises?

Yes

Did implementation of Mimecast Threat Intelligence go as expected?

Yes

Would you buy Mimecast Threat Intelligence again?

Yes

Mimecast Threat Intelligence scales well from small to larger organizations alike. The value is really the bang for the buck. The email continuity feature is a nice caveat to a disaster scenario in the event Office 365 goes down, we can still conduct email business with this feature to bypass Office 365 completely. The extra security layers for the money make Mimecast a great solution for your sole, or added email security features.